It is the policy of our center is to assist patients in prescription maintenance and requests. A dedicated prescription line is available to patients and will be managed daily to ensure a timely turnaround. Requests will be handled as quickly as possible with a commitment to respond within 24-48 hours.
The nurses and medical assistants will manage the prescription requests.
Pharmacists and patients will have access to our center's dedicated prescription line. Pharmacists may also fax pharmacy requests to (915) 206-2822.
Requests for mail in and Internet pharmacy will be managed as needed.
Throughout the day an assigned nurse will remove the requests from the dedicated prescription line, attend to faxes and patient requests. Nursing staff will then secure physician approval and order the prescription either electronically sent or faxed to the pharmacy. In some instances, the patient may elect to come to the office to pick up the prescription or have the prescription mailed to their home.
Prescription requests must include the patient name and date of birth, the medication required.
The pharmacy telephone number and/or fax number, or mailing address must be included.
Our center accepts all Medicare plans, including all Medicare Advantage plans. We also accept all major insurances. Please call our office if you have any questions or concerns about your plan. Co-pays are expected at the time of appointment.
For cash pay/self pay patients a negotiated contract can be provided for services rendered.
Make an Appointment
Please call us at to make an appointment at (214) 592-8188.
Our office hours are from 8:00am to 5:00pm Monday through Friday.
We also offer selective Saturday appointments from 9:00am to 12:00 noon.
Please contact our staff to help answer any questions you may have regarding billing, insurance, prescriptions or referrals. We also provide much of this information online for your convenience.